Completion of the ‘Case Management’ training.

The training targeted a number of specialists and activists, totaling 13 male and female trainees, and consisted of 16 training hours spread over four days. The purpose of launching the training was to build the capabilities of Syrian youth in the field of case management.
The type of training was in-person, held at the Syrian Future Stream’s office in A’azaz, north of Aleppo. Trainees learned the following skills:

1. Understanding vulnerability factors.
2. The difference between vulnerability and risks.
3. Why it is important to identify vulnerability factors and risks.
4. Types of needs.
5. The lifespan of a case.
6. How to open a file.
7. How to close a file.

The main topics were distributed over the training days as follows:

• First day: trainees were introduced to the definition of a case and why it is called a case.
• Second day: Steps of case management, identification, definition, and registration.
• Third day: Comprehensive assessment, assessment criteria, planning, implementation, and monitoring.
• Fourth day: Referral and transfer, closing a case, practical application on cases, and a final test.

The training evolved to enhance the trainees’ ability to critique previously handled cases, noting mistakes and difficulties to avoid them.
The training concluded on the fourth day after achieving its goals, with a survey of the trainees’ opinions through an evaluation of the training: location, academic content, trainer, etc.
The results were positive, and they expressed that the evaluation method was exceptionally professional, as each trainee wrote their assessment on a form that listed the positives and negatives of the training, and the difficulties faced during the training.